We at Basic Bee pride ourselves on customer satisfaction. If for any reason you do not love your purchase, you can return the order within 14 days of receipt for exchange/store credit. After 14 days the sale is final. Basic Bee is not responsible for return postage fees and original shipping charges are non-refundable.Exchanges and/or merchandise credit will be applied upon receiving the returned merchandise.
Please contact us PRIOR to returning any items.
Email: firstname.lastname@example.org answering the questions below.
2. ORDER NUMBER
3. REASON FOR RETURN
4. WHAT YOU NEED (EXCHANGE with size/color/style you'd like) or refund/store credit.
Please return items to:
325 Division Ave S
Grand Rapids, MI. 49503
Items purchased online can be returned to the store.
*Clearance, promotional, special ordered items, eyewear, earrings, and hosiery cannot be returned or exchanged.